Michigan-based provider of MI Coordinated Health HCBS Waiver services (586) 339-7540 info@viablehomecare.com
Viable Homecare Services Inc Request a service
MI Coordinated Health HCBS Waiver provider

Because every home deserves care

before the care begins

We help waiver members live safely and independently at home with chore and deep cleaning services, rides and 24/7 emergency response, all coordinated with your case manager.

Request a service evaluation Call (586) 339-7540
Chore services Snow and yard care Transportation Emergency response
A smiling caregiver reviewing paperwork with an older woman on her sofa
Screened every monthAll staff checked against OIG and SAM exclusion lists.
Background-checkedCriminal history review before hire, exclusion screening monthly
Trained every yearPerson-centered care, abuse reporting, HIPAA, dementia and more
Licensed professionalsPest control and trade work by properly licensed providers
24/7/365 responseEmergency response center staffed around the clock
No balance billingMembers are never billed for authorized, covered services
Did you know?

Your plan may cover snow removal and yard care

Many dual eligible members, people with both Medicare and Medicaid in a MI Coordinated Health plan, don't know these chore services are available. When they're authorized in your care plan, we keep your walkways, steps, ramps and yard safe all year, and you're never billed for covered services.

Ask if you qualify Call (586) 339-7540

Snow services

  • Shoveling and clearing of walkways, steps and driveways
  • Ramps and entrances kept clear for caregivers and emergencies
  • Fewer falls on ice, less risk of being stuck inside

Yard services

  • Seasonal lawn mowing and trimming
  • Leaf and yard debris cleanup
  • Clear, safe paths to your door
Our services

Waiver services that make home a safe place to receive care

We provide these services to eligible members of the MI Coordinated Health HCBS Waiver once they are authorized in your care plan.

Chore services Deep cleaning, pest control, lawn care and snow removal Non-medical transportation Safe rides to errands, activities and community services Personal emergency response A help button that reaches a live response center 24/7
01 · Chore services

A clean, pest free, accessible home, inside and out

Heavy household tasks the member can't safely do and no one else is responsible for. We restore and maintain living conditions so care can begin and continue.

Request chore services

Deep cleaning & sanitation

  • Top-to-bottom cleaning of kitchens, bathrooms and living areas
  • Hoarding and environmental hazard cleanup
  • Odor, allergen and surface disinfection
  • Waste and debris removal

Pest control

  • Performed by properly licensed pest control providers
  • Rodent, bed bug and insect remediation
  • Preventive treatments and exclusion sealing
  • Post-treatment sanitation and follow-up visits

Lawn services

  • Seasonal mowing and trimming
  • Leaf and yard debris cleanup
  • Clear, safe paths to entrances

Snow services

  • Snow removal from walkways, steps, ramps and driveways
  • Keeps entries open for caregivers, deliveries and emergencies

Every job is documented with before-and-after photos for your case manager. We coordinate with local Home Repair and Weatherization programs where available.

A caregiver holding the hands of an older man as he rises from his wheelchair 02 · Non-medical transportation

Rides to the places that matter

Trips to community services, activities and resources in the member's care plan.

  • Grocery stores, pharmacies, banks, worship and community events
  • Drivers and vehicles licensed and inspected by the Michigan Secretary of State
  • Every vehicle covered by liability insurance
  • Drivers help riders to and from the door and in and out of the vehicle
  • Drivers trained to respond to medical emergencies
A caregiver resting a reassuring hand on an older woman's shoulder by a window 03 · Personal emergency response (PERS)

Help is one button away, day or night

A wearable or in-home button that connects members who live alone or are at risk of falls to a live response center.

  • Response center staffed by trained people 24 hours a day, 365 days a year
  • FCC-approved equipment meeting UL 1637 home health signaling standards
  • Handles many calls at once, so no call is ever put on hold
  • Support for members with limited English
How to

Get started in four steps

  1. 1

    Request a service evaluation

    Talk with a Viable Homecare coordinator to confirm eligibility and service needs under your waiver program.

  2. 2

    Authorization & plan setup

    We work with your case manager to secure health plan approval and add services to your care plan.

  3. 3

    A trusted team is scheduled

    A screened, trained caregiver or licensed, verified contractor is assigned to your authorized service.

  4. 4

    Completion & verification

    Work is completed, documented with visit records or before-and-after photos, and shared with your care team.

For case managers & care coordinators

A partner who understands the waiver process

We handle the coordination so you can focus on your members. Send a referral and we'll take it from intake through documented completion.

Send a referral Email our team
A care coordinator reviewing a plan with an older man at a table
Fast intakeWe confirm eligibility and service needs and follow up promptly.
Person-centeredServices follow the member's care plan and preferences, in the least restrictive setting.
Clear documentationVisit records and before-and-after photos ready for review and billing.
Incident reportingStaff trained to identify and report critical incidents, abuse and neglect promptly.
Our dedication

Quality and compliance you can count on

We meet the CMS and Michigan Department of Health and Human Services standards for MI Coordinated Health waiver providers, and we attest to it every year.

Screening

  • Criminal background checks for employees and subcontractors
  • OIG and SAM exclusion checks before hire and every month

Training, on hire and every year

  • Cultural competency and person-centered planning
  • Abuse, neglect and exploitation reporting
  • Dementia, chronic conditions and mental health
  • Member rights, ADA, HIPAA and confidentiality

Accountability

  • Internal and subcontractor monitoring and audits
  • Training records kept for every team member
  • No balance billing. Members are never charged for covered services
About us

We believe care begins with a stable home

Viable Homecare Services Inc. helps families and care teams create safe, livable spaces and helps members stay safe, connected and independent in them. Our work is rooted in coordination, compliance and compassion.

Our mission is to create safe, functional and dignified living environments that support long-term independence. We partner with waiver programs, managed care organizations and local contractors to deliver reliable services that meet Medicaid standards.

A smiling caregiver with her arms around an older woman seated at home
Respect

We treat every home and client with dignity, recognizing that true care begins with stability, safety and trust.

Integrity

We operate transparently with clients, case managers and providers, ensuring compliance and accountability at every step.

Compassion

Home is personal. Every service is completed with empathy, professionalism and pride in quality results.

Testimonials

What families and care teams say

★★★★★
“Viable Homecare helped restore my mother’s home to safe conditions so her care team could return. They handled the entire process professionally and with empathy.”
Lisa M., Detroit
★★★★★
“Their coordination made it easy to get the modifications approved and installed through our waiver.”
Carla R., Cleveland
★★★★★
“Professional, fast, and compliant. They understand how to navigate the system.”
Robert Lowe, Case Manager
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Contractors & caregivers wanted · Michigan · Ohio · Wisconsin

Join our network and help make homes ready for care

We're growing our network of cleaning, pest control, lawn and snow contractors and drivers.

Inquire today

What we look for

  • 18 or older, able to communicate clearly and follow care plans
  • Able to pass a criminal background check and exclusion screening
  • Required state licenses for your trade (e.g. pest control)
  • Valid driver's license and insurance for driving roles
  • Willingness to complete our annual training
Questions

Frequently asked

What services do you provide?

We provide MI Coordinated Health HCBS Waiver services: chore services (deep cleaning, pest control, lawn and snow services), non-medical transportation and personal emergency response systems.

Who is eligible?

Members enrolled in a MI Coordinated Health plan who qualify for HCBS Waiver services. Services must be authorized in the member's care plan. Not sure? Call us and we'll help you check with your case manager.

Will I have to pay anything?

Authorized waiver services are billed to your health plan. We never balance bill members for covered services.

Are your caregivers and contractors background-checked?

Yes. Every employee and subcontractor has a criminal background check and is screened against federal exclusion lists before starting and every month after. All are trained on hire and every year.

How do I get started?

Call (586) 339-7540 or send the form below for a quick intake. We'll review your needs, confirm coverage and coordinate authorization with your case manager.

What areas do you serve?

We serve MI Coordinated Health members in Michigan. Our contractor network also spans Ohio and Wisconsin. Call us to confirm service in your area.

Contact us

Because every restored home creates a safer tomorrow

Members, families, case managers and contractors, we'd love to hear from you.

(586) 339-7540 info@viablehomecare.com www.viablehomecare.com Proudly based in Michigan

Please don't include medical details or Medicaid ID numbers in this form. We'll collect what we need securely.